Privacy Policy

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Last Updated: January 2025

At Grateful Headz Franchise, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use and share your data when you visit or make a purchase from our website.

Information We Collect
We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, shipping address and payment details.
• Order Information: Includes products purchased, payment information and shipping details.
• Automatically Collected Information: Includes your IP address, browser type and information about your interactions with our site.

How We Use Your Information
We use your information to:

• Process and fulfill orders, including sending order confirmations and tracking updates.
• Communicate with you about promotions, updates or customer support inquiries.
• Improve our website and customer experience through analytics.

Sharing Your Information
We do not sell your personal information. However, we may share your data with:

• Service Providers: To process payments, manage orders and deliver products.
• Compliance and Legal Obligations: When required by law or to protect our rights.
• Marketing Partners: With your consent, to provide relevant offers and updates.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Your Rights
Depending on your location, you may have the following rights:

• Access and Update: Request a copy of your personal data or update your information.
• Delete: Request the deletion of your personal data.
• Opt-Out: Opt out of marketing communications at any time.
  To exercise these rights, please contact us at franchise@gratefulheadz.com

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the updated policy.

Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at our Contact Us page.